Terms of Service

Last Updated: 05/07/2026

These Terms of Service ("Terms") govern your access to and use of the Swedish Labs website, online store, products, content, features, communications, and related services (collectively, the "Services"). The Services are operated by VELINA GROUP LLC ("VELINA GROUP LLC," "Swedish Labs," "Company," "we," "us," or "our").

By visiting our website, browsing our content, creating an account, submitting information, placing an order, purchasing a product, communicating with us, or otherwise accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and by all policies incorporated into these Terms by reference.

If you do not agree to these Terms, you must not access or use the Services or purchase products through the Services.

These Terms apply to all users of the Services, including without limitation visitors, browsers, customers, purchasers, account holders, and persons who submit content or communications through the Services.

1. Company Information

The Services are operated by:

VELINA GROUP LLC
Trading through the Swedish Labs brand
Email: info@swedishlabs.com

Where a physical mailing or return address is required for an authorized matter, the applicable address may be provided by our customer support team. Products must not be returned to any address without prior written authorization from us, except where otherwise required by applicable law.

2. Acceptance of These Terms

By accessing or using the Services, you represent that you have the legal capacity to enter into a binding agreement or that your use is otherwise authorized in accordance with applicable law.

Your acceptance of these Terms may occur electronically, including through your use of the Services, placement of an order, selection of an acceptance checkbox, or other electronic action indicating agreement, to the extent permitted by applicable law.

3. Eligibility and Age Requirements

You must be at least 18 years of age, or the age of legal majority in your jurisdiction if higher, to independently purchase products through the Services.

By placing an order, you represent and warrant that you satisfy the applicable age and legal capacity requirements necessary to enter into the transaction.

Our products are not intended for use by children unless a particular product expressly states otherwise and such use is appropriate under the product labeling and applicable professional guidance.

4. Dietary Supplement Products

Swedish Labs offers dietary supplement products, including liposomal liquid dietary supplements. Product availability, ingredients, formulations, serving suggestions, package sizes, packaging, appearance, and other characteristics may vary by product.

You are responsible for reading all product labels, ingredient lists, warnings, directions, storage instructions, allergen information, and other information provided with or relating to a product before purchasing or using that product.

You must use products only in accordance with applicable product labeling, instructions, warnings, and applicable law.

5. No Medical Advice

The Services and all information made available through them are provided for general informational and commercial purposes only.

Nothing on the Services constitutes or is intended to constitute:

• medical advice;
• medical diagnosis;
• medical treatment;
• professional healthcare advice;
• pharmaceutical advice;
• nutritional therapy;
• an individualized treatment plan;
• a substitute for consultation with a qualified healthcare professional.

You should not disregard, delay seeking, or replace professional medical advice based on information available through the Services.

If you have questions regarding a medical condition, medication, supplement interaction, pregnancy, breastfeeding, allergy, sensitivity, surgery, or other health concern, consult an appropriately qualified healthcare professional before using a dietary supplement.

6. FDA and Dietary Supplement Disclaimer

Statements regarding dietary supplements may not have been evaluated by the U.S. Food and Drug Administration.

Unless expressly stated otherwise as required or permitted by applicable law, our dietary supplement products are not intended to diagnose, treat, cure, or prevent any disease.

Dietary supplements are not represented as substitutes for prescription medicines, medical treatment, professional diagnosis, or professional healthcare.

7. Individual Results May Vary

Individual experiences and results may vary significantly from person to person.

We do not guarantee that any product will produce a specific outcome, result, benefit, timeframe, experience, appearance, feeling, or effect for any individual customer.

Testimonials, reviews, customer stories, before-and-after materials, user-generated content, or descriptions of individual experiences do not constitute a guarantee that another person will achieve the same or similar result.

8. Product Information

We make reasonable efforts to present product information accurately. However, to the fullest extent permitted by law, we do not warrant that every product description, photograph, image, ingredient presentation, price, package depiction, color, size, availability statement, or other item of content will always be complete, current, or error-free.

Product packaging may differ from images displayed online. Manufacturers, suppliers, or we may update packaging, labeling, presentation, or other non-material characteristics from time to time.

You should rely on the label physically accompanying the product for the most directly applicable product-specific directions and warnings, subject to applicable law.

9. Ingredient and Formulation Changes

To the extent permitted by law, product ingredients, formulations, sourcing, packaging, serving sizes, flavor profiles, colors, textures, and specifications may be updated from time to time.

Customers with allergies, sensitivities, dietary restrictions, or other relevant concerns are responsible for reviewing the current product label before use.

10. Allergies, Sensitivities, and Interactions

You are responsible for reviewing product ingredients and warnings before use.

Dietary supplements may not be suitable for every person. Ingredients may cause allergic reactions, sensitivities, intolerances, or interactions in some individuals.

If you take prescription or non-prescription medication, use other supplements, have a medical condition, are pregnant, are breastfeeding, are planning surgery, or have known allergies or sensitivities, you should consult an appropriately qualified healthcare professional before use.

11. Proper Use of Products

You agree to use all products responsibly and in accordance with the applicable label, directions, warnings, serving information, and storage requirements.

You must not intentionally misuse products or use them in a manner inconsistent with their labeling.

You are responsible for keeping products appropriately stored and out of reach of children where required or appropriate.

12. Storage and Handling

Liquid dietary supplements may be affected by storage and handling conditions. You are responsible for following all storage instructions appearing on the product label or packaging.

We are not responsible, to the fullest extent permitted by law, for deterioration, spoilage, separation, leakage, quality changes, or other issues caused after delivery by improper storage, misuse, contamination, excessive heat, freezing, prolonged environmental exposure, failure to follow instructions, or other circumstances outside our reasonable control.

13. Natural Product Variations

Certain products may exhibit reasonable variations in color, flavor, aroma, texture, consistency, sediment, appearance, or other characteristics due to ingredients, batches, storage conditions, or formulation characteristics.

A reasonable variation does not necessarily indicate that a product is defective, unsafe, or unsuitable for use.

14. Orders

Your submission of an order constitutes an offer to purchase the products identified in the order, subject to these Terms.

We reserve the right, to the fullest extent permitted by applicable law, to accept, reject, cancel, limit, or place an order under review.

Receipt of an automated order confirmation does not necessarily constitute final acceptance of an order. An order may remain subject to payment authorization, fraud screening, inventory verification, address review, compliance review, and other reasonable checks.

15. Right to Refuse or Cancel Orders

To the fullest extent permitted by applicable law, we may refuse, limit, hold, or cancel an order for reasons including, without limitation:

• suspected fraud;
• suspected unauthorized payment activity;
• payment authorization failure;
• pricing or listing errors;
• inventory unavailability;
• duplicate or unusually high-volume orders;
• suspected resale activity;
• suspected abuse of promotions;
• suspected violation of these Terms;
• shipping restrictions;
• incomplete or inaccurate customer information;
• legal or regulatory restrictions;
• security concerns.

If we cancel an order after receiving cleared payment, we will issue any refund required by applicable law for the canceled portion.

16. Prices

Prices are displayed in the currency indicated at checkout. Prices may change at any time before an order is completed.

A price change does not entitle a customer to a retroactive refund, price adjustment, or credit for a prior completed purchase unless we expressly agree otherwise or applicable law requires it.

17. Pricing and Listing Errors

We reserve the right to correct typographical errors, inaccurate descriptions, incorrect prices, promotional errors, or other mistakes appearing through the Services.

Where permitted by law, we may cancel an order affected by a material pricing or listing error, including after an order confirmation has been generated. If payment has been collected for a canceled order, we will provide any refund required by applicable law.

18. Taxes

Applicable sales tax and other transaction-related charges may be calculated and collected based on the shipping destination, billing information, product type, transaction details, and applicable law.

You are responsible for taxes, duties, fees, or charges lawfully imposed on your transaction, except to the extent such amounts are expressly included in the purchase price or are our legal responsibility.

19. Payment

You agree to provide current, complete, and accurate payment and billing information.

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and authorize the applicable transaction charges.

Payments may be processed by independent third-party payment service providers. Your use of such services may also be subject to the provider's applicable terms and privacy practices.

20. Fraud Prevention and Verification

We may use reasonable fraud-prevention, identity-verification, address-verification, payment-risk, transaction-monitoring, and security procedures.

We may request additional information reasonably necessary to verify an order, including confirmation of customer or transaction details, subject to applicable law.

We may delay, refuse, or cancel an order where we reasonably identify a security, fraud, or payment risk.

21. Promotions, Discounts, and Coupon Codes

Promotions, discounts, gifts, bundles, coupon codes, and special offers may be subject to additional conditions.

Unless expressly stated otherwise:

• offers may not be combined;
• offers have no cash value;
• offers may be limited by product, customer, quantity, location, or time period;
• offers may be modified or withdrawn before use, subject to applicable law;
• suspected promotional abuse may result in cancellation or refusal.

22. Shipping

Shipping is governed by our Shipping Policy, which is incorporated into these Terms by reference.

Domestic U.S. delivery is generally estimated at 3–5 business days, subject to the terms and qualifications stated in our Shipping Policy.

Delivery estimates are estimates only and are not guaranteed delivery dates unless expressly stated otherwise.

23. Tracking

Tracking information will generally be provided for eligible shipments after shipment processing.

Tracking events, scans, estimated dates, and delivery statuses are generated by carriers and may be delayed, incomplete, or inaccurate.

24. Shipping Insurance and Lost Shipments

Eligible shipments may include insurance or other protection against confirmed loss in transit.

A shipment is not automatically considered lost merely because it is delayed or because tracking has not recently updated.

We may require completion of a carrier investigation, insurer review, claim procedure, or other reasonable verification before issuing a resolution for an allegedly lost shipment.

Where a shipment is confirmed lost and the claim is eligible, we may provide a replacement, refund, or other legally appropriate resolution.

25. Delivery Risk and Delivered Packages

Questions regarding delivery risk, confirmed delivery, theft after delivery, carrier errors, and lost shipments are governed by our Shipping Policy and applicable law.

Where tracking shows delivery, we may require reasonable investigation before providing any voluntary replacement or other resolution.

26. Customer Responsibility for Shipping Information

You are responsible for providing complete and accurate shipping information, including, where applicable:

• recipient name;
• street address;
• apartment, suite, or unit number;
• city;
• state;
• ZIP code;
• other delivery information reasonably necessary for successful delivery.

We are not responsible, to the fullest extent permitted by law, for delivery problems caused by inaccurate, incomplete, or outdated information supplied by the customer.

27. Returns and Refunds

Returns, refunds, exchanges, damaged products, incorrect products, and related matters are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.

Due to the hygienic, consumable, and personal-use nature of our liquid dietary supplements, all sales are final except where a remedy is required by applicable law or where we approve a qualifying claim involving a damaged, defective, or incorrect item.

28. No General Satisfaction Guarantee

Unless we expressly state otherwise in writing for a particular offer, we do not provide a general satisfaction guarantee, taste guarantee, results guarantee, trial guarantee, or money-back guarantee.

Dissatisfaction based solely on taste, aroma, texture, personal preference, subjective experience, or failure to achieve an expected result does not automatically create a right to a refund, except where applicable law requires otherwise.

29. Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, contact us promptly at info@swedishlabs.com.

We may reasonably request:

• your order number;
• your full name;
• a description of the issue;
• photographs or video of the product;
• photographs of the packaging;
• photographs of the shipping label;
• lot or batch information where relevant;
• other information reasonably necessary to investigate the claim.

Nothing in this section limits non-waivable rights under applicable law.

30. Chargebacks and Payment Disputes

If you believe there is an issue with an order or charge, we encourage you to contact us promptly at info@swedishlabs.com so that we can investigate the matter.

Nothing in these Terms is intended to prevent you from exercising any lawful right to dispute an unauthorized or otherwise legally disputable transaction.

We reserve the right to provide relevant transaction records, order records, communications, tracking information, delivery evidence, acceptance records, fraud-screening information, and other relevant evidence to payment processors, financial institutions, card networks, insurers, carriers, or dispute-resolution providers in connection with a payment dispute, subject to applicable law and our Privacy Policy.

31. Accounts

Certain features may permit or require creation of an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account to the extent permitted by law.

You agree to provide accurate information and to promptly update information that becomes inaccurate or outdated.

32. Account Security

You must notify us promptly if you reasonably suspect unauthorized access to or use of your account.

We may suspend or restrict account access where we reasonably believe doing so is necessary to protect users, transactions, the Company, or the security of the Services.

33. Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms.

You agree not to:

• use the Services for unlawful, fraudulent, or deceptive purposes;
• attempt unauthorized access to systems, accounts, networks, or data;
• introduce malicious code, malware, or harmful technology;
• interfere with the security, operation, or availability of the Services;
• scrape, harvest, or systematically extract data except where legally permitted;
• impersonate another person or misrepresent your identity;
• submit false payment, shipping, or account information;
• abuse promotions, refunds, replacements, disputes, or claims procedures;
• infringe intellectual property or other legal rights;
• use the Services in a manner that violates applicable law.

34. Intellectual Property Rights

The Services and their contents, including without limitation text, product descriptions, graphics, photographs, videos, logos, trademarks, trade dress, icons, designs, page layouts, software, code, databases, compilations, and other materials, are owned by, licensed to, or otherwise lawfully used by VELINA GROUP LLC or its licensors and are protected by applicable intellectual property laws.

Except as expressly permitted by us in writing or by applicable law, you may not reproduce, distribute, modify, publish, transmit, sell, license, exploit, create derivative works from, or commercially use protected materials from the Services.

35. Limited License

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your personal, lawful, non-commercial use.

This license does not transfer ownership of any intellectual property rights.

36. Trademarks

Swedish Labs, associated logos, product names, branding elements, and other source identifiers may constitute trademarks, service marks, trade names, or trade dress of VELINA GROUP LLC or applicable licensors.

No license to use such marks is granted except with prior written authorization or as otherwise permitted by applicable law.

37. User Reviews and Submitted Content

If you submit a review, photograph, video, testimonial, comment, feedback, suggestion, or other content ("User Content"), you represent and warrant that:

• you have the necessary rights and permissions to submit it;
• it does not knowingly violate applicable law;
• it does not infringe third-party intellectual property rights;
• it is not knowingly false, fraudulent, or misleading;
• it does not unlawfully disclose another person's private information.

38. License to User Content

To the extent permitted by law, by submitting User Content to us or through the Services, you grant VELINA GROUP LLC a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, store, reproduce, display, publish, format, adapt, distribute, and otherwise use that User Content in connection with operating, improving, promoting, and marketing the Services and products.

This license applies only to the extent you possess the rights necessary to grant it and remains subject to applicable law.

39. Reviews and Testimonials

Reviews and testimonials may reflect individual experiences and do not guarantee that every customer will have the same experience.

We reserve the right to moderate User Content for legitimate purposes, including removing content that is unlawful, fraudulent, spam, abusive, irrelevant, infringing, or otherwise in violation of these Terms, subject to applicable law.

We do not promise to publish every submitted review or item of User Content.

40. Feedback and Suggestions

If you voluntarily provide ideas, suggestions, recommendations, or feedback regarding our Services or products, we may use such feedback without obligation to compensate you, to the extent permitted by law.

41. Third-Party Services

The Services may depend on or integrate with third-party providers, including payment processors, carriers, analytics providers, communications providers, hosting providers, and e-commerce technology providers.

We are not responsible for third-party services to the extent such services are independently operated and outside our reasonable control, subject to applicable law.

42. Third-Party Links

The Services may contain links to third-party websites or resources. Such links are provided for convenience and do not necessarily constitute endorsement.

We are not responsible for the content, availability, security, accuracy, privacy practices, or terms of independently operated third-party websites.

43. Website Availability

We do not guarantee uninterrupted, continuous, secure, or error-free availability of the Services.

We may perform maintenance, updates, modifications, suspensions, or discontinuations where reasonably necessary.

44. Errors and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies, omissions, or outdated information.

To the fullest extent permitted by law, we reserve the right to correct errors and update information without prior notice.

45. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

TO THE FULLEST EXTENT PERMITTED BY LAW, VELINA GROUP LLC DISCLAIMS WARRANTIES OF EVERY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, EXCEPT TO THE EXTENT THAT ANY SUCH WARRANTY CANNOT LAWFULLY BE DISCLAIMED.

NOTHING IN THESE TERMS EXCLUDES ANY WARRANTY OR RIGHT THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

46. No Guarantee of Specific Product Outcomes

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DO NOT WARRANT OR GUARANTEE THAT USE OF ANY PRODUCT WILL PRODUCE A PARTICULAR HEALTH, WELLNESS, BEAUTY, PERFORMANCE, LIFESTYLE, OR OTHER OUTCOME.

INDIVIDUAL EXPERIENCES MAY VARY.

47. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VELINA GROUP LLC AND ITS AFFILIATES, MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THE SERVICES, PRODUCTS, OR THESE TERMS.

THIS MAY INCLUDE, TO THE EXTENT PERMITTED BY LAW, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, THE APPLICABLE LIMITATION SHALL APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

48. Maximum Aggregate Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF VELINA GROUP LLC ARISING OUT OF OR RELATING TO A PARTICULAR PRODUCT ORDER SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO US FOR THE PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

49. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless VELINA GROUP LLC and its affiliates, members, managers, officers, directors, employees, agents, contractors, licensors, and service providers from and against third-party claims, liabilities, damages, judgments, losses, costs, and reasonable legal expenses arising out of or relating to:

• your material violation of these Terms;
• your unlawful misuse of the Services;
• your infringement of a third party's rights;
• User Content submitted by you;
• fraudulent or unlawful activity attributable to you.

This section does not require indemnification to the extent prohibited by applicable law.

50. Privacy

Our collection, use, and handling of personal information are governed by our Privacy Policy and applicable law.

Please review the Privacy Policy before using the Services or submitting personal information.

51. Electronic Communications

By using the Services or communicating with us electronically, you consent to receive transaction-related communications electronically to the extent permitted by law.

Such communications may include order confirmations, shipping notices, account notices, customer service messages, security alerts, policy notices, and other communications relating to your transactions or use of the Services.

Marketing communications are subject to separate consent and opt-out requirements where applicable.

52. SMS and Marketing Communications

If we offer email or SMS marketing, participation may be subject to separate terms and consent disclosures.

Consent to receive marketing communications is not a condition of purchase unless expressly permitted by applicable law.

You may unsubscribe from eligible marketing communications using the method provided in the communication, subject to applicable law.

53. Copyright Complaints

If you believe material appearing through the Services infringes your copyright, contact us at info@swedishlabs.com with sufficient information to identify the allegedly infringing material and your claimed rights.

We may request additional information necessary to evaluate the complaint under applicable law.

54. Suspension and Termination

We may suspend or terminate access to the Services where reasonably necessary due to a material violation of these Terms, fraud, security threats, unlawful conduct, abuse, or other legitimate grounds, subject to applicable law.

Provisions that by their nature should survive termination shall survive, including provisions relating to intellectual property, disclaimers, liability limitations, indemnification, governing law, and dispute provisions.

55. Changes to the Services

We may modify, update, suspend, or discontinue features of the Services from time to time.

Nothing in this section limits obligations we may have regarding already accepted orders or non-waivable consumer rights.

56. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we may update the "Last Updated" date at the top of these Terms and take additional steps where required by applicable law.

Changes will apply prospectively from their effective date unless applicable law permits or requires otherwise.

57. Governing Law

To the fullest extent permitted by applicable law, these Terms and disputes arising out of or relating to these Terms or the Services shall be governed by the laws of the State of [Insert Governing State], without regard to conflict-of-laws principles.

This provision does not deprive a consumer of any mandatory protection that cannot lawfully be waived under applicable law.

58. Venue and Jurisdiction

Subject to applicable law and any separately stated valid dispute-resolution provision, legal proceedings arising out of or relating to these Terms shall be brought in the state or federal courts located in [Insert County and State], and the parties consent to the jurisdiction of such courts to the extent legally enforceable.

59. No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or of our right to enforce it later.

A waiver is effective only where validly made and only to the extent expressly stated.

60. Severability

If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed to the minimum extent necessary, and the remaining provisions shall continue in effect.

61. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

We may assign or transfer our rights and obligations in connection with a merger, acquisition, corporate reorganization, financing, sale of assets, transfer of business operations, or other lawful transaction, subject to applicable law.

62. Force Majeure

To the fullest extent permitted by law, we are not liable for delay or failure in performance caused by events beyond our reasonable control, including natural disasters, severe weather, fire, flood, epidemic, pandemic, war, terrorism, civil disturbance, labor disruption, carrier interruption, transportation disruption, utility failure, internet outage, cyber incident, governmental action, supply-chain disruption, or similar events.

This section does not eliminate obligations that cannot lawfully be excluded.

63. Entire Agreement

These Terms, together with policies and terms expressly incorporated by reference, constitute the agreement between you and us concerning the subject matter addressed herein, except where a separate written agreement expressly applies.

64. Headings

Section headings are included for convenience only and do not limit or alter the meaning of these Terms.

65. Interpretation

Words such as "including" and "includes" are intended to be illustrative and not limiting unless the context clearly requires otherwise.

References to applicable law include applicable amendments, replacements, and legally binding regulations to the extent relevant.

66. Contact Information

Questions regarding these Terms may be sent to:

VELINA GROUP LLC
Swedish Labs
Email: info@swedishlabs.com

Where a physical mailing address is legally required for a particular matter or an authorized return, the applicable address will be provided by our customer support team or otherwise made available as required by applicable law.